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XMQ and SPTK Support

Free Technical Support

Free technical support for the XMQ MQTT server and the SPTK library is provided by the development team. Since team members are extremely busy, we can no guarantee fast response. Any reported bugs are considered. If core functionality is broken, then bugs are fixed ASAP. Bugs with less importance are included into development plans. We also provide e-mail consultations on XMQ and SPTK usage.

Commercial Technical Support

Commercial technical support for XMQ and SPTK is provided by Linotex Pty Ltd, Melbourne. This company is one of the project sponsors. All the services are e-mail based. Only Linux, Windows, and Solaris are presently supported. The following support services are currently offered:

Support Service	Service includes	Price
Regular Support (Linux)	Reported bugs are fixed within 72 hours since reported. Up to three incidents per month. Unlimited e-mail consultations on XMQ and SPTK usage.	$50 US/mon, or $500 US/year
Regular Support (Windows,Solaris)	Reported bugs are fixed within 72 hours since reported. Up to three incidents per month. Unlimited e-mail consultations on XMQ and SPTK usage.	$60 US/mon, or $600 US/year
Premium Support (Linux)	Reported bugs are fixed within 24 hours since reported. Up to five incidents per month. Unlimited e-mail consultations on XMQ and SPTK.	$200 US/mon, or $1600 US/year
Premium Support (Windows,Solaris)	Reported bugs are fixed within 24 hours since reported. Up to five incidents per month. Unlimited e-mail consultations on XMQ and SPTK.	$240 US/mon, or $1800 US/year

If you need more information about XMQ or SPTK support, or different support options, please contact the project coordinator.



Credits:	The XMQ web site is provided by Linotex.	The XMQ and SPTK Windows installers are created with Advanced Installer free Open-Source license.